HR Outsourcing Case Study for a Consumer Electronics Manufacturer in Mexico
Industry
Consumer electronics (components & assembly)
Region
China-Mexico
Service Provided
Employer of Record (EOR)


<15
days to recruit required workforce
$103
billion industry
0
payroll management risks
Table of Contents
Key insights: HR outsourcing for a consumer electronics manufacturer in Mexico
- 8th largest electronics producer (global ranking)
- $103 billion Chinese electronics exports (2023)
- 86% exports go to the U.S.
- 400,000 employees in Mexico’s electronics sector
Client overview: Chinese consumer electronics manufacturer launching operations in Querétaro
- Industry: Consumer Electronics Components & Assembly
- Headquarters: China
- Location of Operations: Querétaro, Mexico
- Company Stage: Newly established, with limited payroll processing records
Challenges: fast blue-collar hiring and compliant payroll in Mexico
A Chinese electronics manufacturer expanding into Querétaro, Mexico, needed urgent blue-collar hiring to start production. However, they faced several roadblocks:
- Tight deadlines: They required a workforce within 15 days to meet production targets.
- Lack of local expertise: Navigating Mexico’s labor policies and payroll regulations was overwhelming.
- Limited local resources: They needed support securing attendance tracking devices, finance providers, and compliant employment policies.
- Historical payroll gaps: Their previous HR provider did not support backdated payroll processing.
Solutions: EOR, RPO, HRBPO and PPO delivered by Serviap Global
Serviap Global provided a comprehensive HR outsourcing solution, allowing the client to launch operations efficiently while remaining fully compliant. Our tailored approach included:
- Recruitment Process Outsourcing (RPO) – Fast-tracking blue-collar recruitment to meet the 15-day deadline.
- HR Business Process Outsourcing (HRBPO) – Salary research, Employment Handbook drafting, and local device provider sourcing.
- Payroll Processing Outsourcing (PPO) – Ensuring accurate payroll setup and legal compliance.


The impact: 15-day hiring, full compliance and zero payroll management risks
With Serviap Global’s support, the company:
- Successfully hired its workforce within the required 15-day timeframe.
- Complied with Mexican labor laws, avoiding costly regulatory issues.
- Integrated attendance tracking for seamless workforce management.
- Ensured payroll accuracy, even with limited historical records.


Why Querétaro? Electronics manufacturing hub for HR outsourcing in Mexico
Querétaro is a thriving hub for electronics manufacturing, hosting major players like Samsung, Siemens, Bosch, and ABB. It offers:
- 67.3 million square feet of industrial space, ensuring ample room for expansion.
- A low vacancy rate of 3.2%, reflecting high industrial demand.
- A skilled workforce supported by Mexico’s $103 billion electronics export industry.


Conclusion: how integrated HR outsourcing supports manufacturing expansion
By leveraging Serviap Global’s end-to-end HR services, the client successfully established its manufacturing operations in Mexico without the headaches of compliance, hiring delays, or payroll mismanagement.
This HR outsourcing case study shows how combining EOR, RPO, HRBPO and PPO in Mexico helps manufacturers launch operations fast while staying compliant and avoiding payroll risks.
FAQ's
1.What HR challenges did this consumer electronics manufacturer face in Mexico?
The client needed to launch operations quickly in Querétaro, hire blue-collar workers within 15 days, and manage payroll and HR processes compliantly in a new market, without local expertise or historical payroll records.
2. Which HR outsourcing services did Serviap Global provide?
Serviap Global delivered a full HR outsourcing solution, including employer of record (EOR), recruitment process outsourcing (RPO), HR business process outsourcing (HRBPO) and payroll processing outsourcing (PPO), so the client could focus on production while we managed compliance, recruitment and payroll.
3. What results did the client achieve with this HR outsourcing model?
The company successfully hired its workforce within the required 15-day period, complied with Mexican labor regulations, implemented attendance tracking and ensured payroll accuracy, eliminating payroll management risks.
4.Is this HR outsourcing approach suitable for other electronics or manufacturing companies?
Yes. The same HR outsourcing framework can be adapted for other consumer electronics or manufacturing companies that need to set up operations in Mexico, hire quickly and maintain compliance without building a large local HR infrastructure.


