RPO Case Study: Top Talent Recruitment for a Global Polyurethane Manufacturer
Industry
Chemicals
Region
China-Mexico
Service Provided
Recruitment process outsourcing
3
company areas filled
100%
regional compliance
<30
days special hiring turnaround
0
recruitment risks
Table of Contents
Key insights: RPO for a global polyurethane manufacturer in Mexico
- 3 key roles filled (logistics, finance, customer service)
- 100% compliance with Mexico’s labor laws
- <30 days hiring turnaround for specialized roles
- Zero hiring risks with full regulatory compliance
Client overview: Chinese polyurethane manufacturer expanding operations in Mexico
- Industry: Chemical Manufacturing (Polyurethanes)
- Headquarters: China
- Expansion Region: Mexico
Challenges: recruiting specialized talent in Mexico without local HR infrastructure
A leading Chinese polyurethane manufacturer sought to establish operations in Mexico, a country where the chemical manufacturing sector comprises approximately 5,417 economic units, with Estado de México, Ciudad de México, and Jalisco being prominent hubs.
The company faced several challenges:
- Navigating a Competitive Job Market: With Mexico’s manufacturing sector attracting 47.9% of foreign direct investment (FDI) over the past five years, the demand for skilled professionals is high.
- Cultural and Language Barriers: Establishing effective communication and understanding local business practices without an existing local team.
- Legal and Regulatory Compliance: Ensuring adherence to Mexico’s labor laws, tax regulations, and employment standards.
- Specialized Talent Acquisition: Identifying and recruiting professionals with expertise in logistics, finance, and customer service within the chemical manufacturing industry.
Solutions: recruitment process outsourcing (RPO) with Serviap Global
To address these challenges, Serviap Global implemented a tailored Recruitment Process Outsourcing (RPO) solution:
- Local Market Expertise: Provided insights into competitive salaries, hiring trends, and talent availability within Mexico’s chemical manufacturing sector.
- Trilingual Recruitment Support: Facilitated seamless communication between the client and potential candidates in Spanish, Chinese and English.
- Comprehensive Recruitment Services: Managed the entire hiring process, from sourcing and screening to interviewing and onboarding.
- Compliance Assurance: Ensured all employment contracts and practices adhered to Mexican labor laws and industry standards.
The impact: faster hiring, 100% regional compliance and zero recruitment risks
By partnering with Serviap Global, the company:
- Successfully Filled Key Positions: Hired qualified professionals in logistics, finance, and customer service, essential for establishing operations.
- Reduced Time-to-Hire: Accelerated the recruitment process, enabling quicker operational launch.
- Ensured Full Compliance: Adhered to all local labor laws and regulations, mitigating potential legal risks.
- Gained Cultural Insights: Enhanced understanding of the local business environment, facilitating smoother integration.
Industry context: chemicals manufacturing and talent shortages in Mexico
The Recruitment Process Outsourcing (RPO) market is experiencing significant growth:
- Global Market Expansion: Valued at $7.33 billion in 2022, the RPO market is projected to grow at a CAGR of 16.1% from 2023 to 2030.
- Demand for Specialized Talent: Industries such as chemical manufacturing are increasingly seeking RPO services to efficiently acquire specialized talent and navigate complex regulatory environments.
Conclusion: how RPO supports global manufacturers entering new markets
By leveraging Serviap Global’s RPO services, the polyurethane manufacturer effectively established its operations in Mexico, overcoming challenges related to talent acquisition, compliance, and cultural integration. This strategic partnership enabled the company to focus on its core business objectives while ensuring a strong foundation in a competitive market.
FAQ's
1.What recruitment challenge did this global polyurethane manufacturer face in Mexico?
The client needed to quickly recruit specialized talent in Mexico to support new operations while keeping full compliance with local labor regulations. They lacked local HR capacity and wanted to reduce recruitment risks when entering a new market.
2. How did Serviap Global’s RPO solution support the project?
Serviap Global implemented a recruitment process outsourcing (RPO) solution that managed the entire hiring cycle in Mexico, from sourcing and screening to selection and offer management, helping the client fill roles across three key company areas within a short timeframe.
3. What measurable results did the RPO project deliver?
The project delivered 100% regional compliance, a special hiring turnaround in under 30 days, and zero recruitment risks, giving the client confidence to continue expanding operations in the region.
4. Can this RPO approach be replicated for other manufacturing projects?
Yes. The same RPO framework can be adapted for other chemicals, industrial or manufacturing companies that need to hire quickly in Mexico or Latin America while maintaining compliance and reducing recruitment complexity.