Serviap Hub: Your Global HR Portal for EOR, Contractors and PEO Clients
Serviap Hub centralizes your global workforce in one platform — from employee records and payroll to onboarding and HR requests — so you can run multi-country operations with less manual work and fewer errors.
Why Serviap Hub?
Managing global teams via spreadsheets, long email threads, and scattered attachments quickly becomes chaotic. Serviap Hub brings structure, visibility, and traceability to your HR and payroll workflows across countries.
Key Benefits
Centralized requests and documents
All HR and payroll requests live in a single platform with statuses, assignees, and supporting documents — no more hunting through inboxes.
Unified visibility across countries
Modules like Professionals, Payslips, Payroll, and Reports give you an immediate view of who works where, how they’re paid, and what’s pending.
Built for global operations, not just local HR
Serviap Hub reflects Serviap Global’s day-to-day EOR, PEO, and contractor operations across multiple countries, instead of forcing generic HR workflows onto complex global scenarios.
What you can do with Serviap Hub
Centralize HR and payroll requests
Serviap Hub becomes the single source of truth for all requests related to your global workforce.
Your team can:
Register payroll incidents and attach supporting documents in one centralized place.
Submit contract changes, salary updates, and benefits modifications without losing traceability.
Request new hires, offboardings, or changes in employment conditions through a single standardized workflow.
Track every request by status, responsible owner, and timestamps to know exactly what’s pending and what’s approved.
Onboarding and offboarding are high-risk processes when done manually. Serviap Hub standardizes them with structured forms, required fields, and clear workflows:
Capture new-hire data and documents
Trigger stage-change notifications
Ensure all approvals and tasks are completed
Keep a clear audit trail of every action
As your roadmap evolves, new improvements to offboarding flows and bulk inputs can be rolled out without disrupting your existing operations.
Manage onboarding and offboarding with full traceability
Standardize multi-country operations
Instead of maintaining separate processes per country, Serviap Hub allows you to:
Apply standardized forms and rules tailored by country
Capture the same type of data across all markets
Use consistent incident categories and request types
Generate comparable reports by country, project, or employment type
Give your teams secure access to the data they need
With Serviap Hub, different roles see only what they need to do their job:
- HR and People teams can view employee profiles, documents, and HR requests
- Finance and payroll teams can focus on payroll incidents, payslips, and reports
- Managers can access a curated view of their teams without over-exposing sensitive data
Role-based views minimize the exposure of confidential information while keeping the platform easy to use for non-technical stakeholders.
Explore the main modules
Serviap Hub is organized into intuitive modules that mirror your real-world operations, so your teams always know where to go for each task.
My Company
My Company stores your core company information, serving as the foundation for the entire platform.
From here, your global HR and payroll configuration is aligned with how your organization actually operates, not just how a generic HRIS expects you to work.
Projects
The Projects module lets you organize your operation by country and project.
You can:
-See all active projects by location
-Review which employees are assigned to each project
-Understand the distribution of your workforce at a glance
This is especially helpful for organizations that manage multiple customers, cost centers, or internal initiatives across borders.
Professionals
Professionals is the heart of your employee data. For each person, you can view:
-Personal details, addresses, and emergency contacts
-Employment status and contractual information
-Documents and key records related to employment
It consolidates what used to be scattered across spreadsheets, local folders, and individual inboxes.
Payslips
Payslips module offers centralized access to payroll receipts by employee and by period.
Your team can:
-Search and filter payslips by date, project, or country
-Download payslips when needed for audits or employee queries
-Reduce the time spent replying to one-off payslip requests
For employees, this means predictable access to their documents. For your team, it means fewer ad hoc tasks and more time for strategic work.
Payroll
The Payroll module gives you visibility into payroll runs and incidents.
Here you can:
-Monitor registered incidents before payroll closes
-Validate that employee changes are reflected correctly
-Coordinate with Serviap Global’s payroll specialists using shared data
It keeps HR, finance, and Serviap Global aligned around one source of truth.
Reports
Reports deliver structured insights into your global workforce, such as:
-General employee data
-Terminations and offboarding events
-Insurance and benefits
-Visas and work permits
Attendance and inputs records
These reports help you answer key questions quickly — without requesting custom exports each time.
How Serviap Hub works
Step 1
Your first employee is onboarded with Serviap Global
As soon as you hire your first employee through Serviap Global, you become eligible for Hub access — no extra implementation required.
Step 2
We set up your company and roles
Your company, projects, and initial users are configured in the Hub.
Roles and permissions are assigned so each person sees just what they need.
Step 3
Your team starts using the platform daily
HR, finance, and managers begin submitting requests, tracking onboarding/offboarding, reviewing payslips, and monitoring key reports directly.
Step 4
You scale confidently across countries
As your headcount and country footprint grow, Serviap Hub scales with you, maintaining standardized processes and visibility across all your operations.
Frequently asked questions
1. What is Serviap Hub and who is it for?
Serviap Hub is Serviap Global’s web platform for EOR, contractor, and PEO clients. It centralizes everything related to your global workforce in one place, including employee records, payroll information, payslips, requests, and process tracking, so HR and finance teams can manage multi-country operations with less manual work and fewer errors.
2. Which countries can I use Serviap Hub in?
There are no geographic restrictions to accessing. As long as you work with Serviap Global, you can log in from anywhere and manage employees across the countries where you operate, without needing local IT infrastructure or on-premise installations.
3. What are the main modules inside Serviap Hub?
Includes My Company, Projects, Professionals, Payslips, Payroll, Reports, and Requests. Together, these modules cover the full lifecycle of your employees and HR processes, from onboarding to offboarding.
4. What processes does Serviap Hub help automate or simplify?
Standardizes and centralizes workflows that would otherwise be managed through spreadsheets and emails. You can register payroll incidents, launch onboarding and offboarding, submit contract changes, attach documents, and track statuses and responsibilities for each request.
5. How does Serviap Hub improve visibility and control over my global teams?
By consolidating employee data, payslips, payroll information, reports, and requests in one place, the Hub gives HR, finance, and managers a shared, up-to-date view of your workforce across all countries.
6. How secure is Serviap Hub and how do you protect sensitive data?
Serviap Hub leverages Softr and AWS data centers in Germany with SOC 1, SOC 2, and ISO 27001 certifications, plus 256-bit TLS encryption. Data is stored in Airtable, which is SOC 2 Type 2, ISO/IEC 27001 and 27701, and HIPAA compliant, and adheres to GDPR and CCPA/CPRA.
7. How long does it take to start using Serviap Hub?
You can access as soon as your first employee is onboarded with Serviap Global — there is no complex implementation phase.
8. Do I need technical expertise or training to use Serviap Hub?
No. The platform is designed to be intuitive, with forms that guide users through required information. Serviap Global can also organize training sessions so your team can adopt the platform faster.
9. Can Serviap Hub integrate with our existing HR or finance tools?
By default, ServiapHub works as a standalone portal. When needed, Serviap Global can build API-based integrations with external HRIS, ATS, or finance systems so you can synchronize key data without manual exports.
10. What kind of support do I get if I have questions about Serviap Hub?
You can contact your assigned Account Manager by email or raise a ticket directly via the Requests module in Serviap Hub, where each support request is tracked with statuses and responsible owners.