Table of Contents
Key insights
- 3 key roles filled (logistics, finance, customer service)
- 100% compliance with Mexico’s labor laws
- <30 days hiring turnaround for specialized roles
- Zero hiring risks with full regulatory compliance
Client overview
- Industry: Chemical Manufacturing (Polyurethanes)
- Headquarters: China
- Expansion Region: Mexico
Challenges
A leading Chinese polyurethane manufacturer sought to establish operations in Mexico, a country where the chemical manufacturing sector comprises approximately 5,417 economic units, with Estado de México, Ciudad de México, and Jalisco being prominent hubs.
The company faced several challenges:
- Navigating a Competitive Job Market: With Mexico’s manufacturing sector attracting 47.9% of foreign direct investment (FDI) over the past five years, the demand for skilled professionals is high.
- Cultural and Language Barriers: Establishing effective communication and understanding local business practices without an existing local team.
- Legal and Regulatory Compliance: Ensuring adherence to Mexico’s labor laws, tax regulations, and employment standards.
- Specialized Talent Acquisition: Identifying and recruiting professionals with expertise in logistics, finance, and customer service within the chemical manufacturing industry.
Solutions
To address these challenges, Serviap Global implemented a tailored Recruitment Process Outsourcing (RPO) solution:
- Local Market Expertise: Provided insights into competitive salaries, hiring trends, and talent availability within Mexico’s chemical manufacturing sector.
- Trilingual Recruitment Support: Facilitated seamless communication between the client and potential candidates in Spanish, Chinese and English.
- Comprehensive Recruitment Services: Managed the entire hiring process, from sourcing and screening to interviewing and onboarding.
- Compliance Assurance: Ensured all employment contracts and practices adhered to Mexican labor laws and industry standards.
The impact
By partnering with Serviap Global, the company:
- Successfully Filled Key Positions: Hired qualified professionals in logistics, finance, and customer service, essential for establishing operations.
- Reduced Time-to-Hire: Accelerated the recruitment process, enabling quicker operational launch.
- Ensured Full Compliance: Adhered to all local labor laws and regulations, mitigating potential legal risks.
- Gained Cultural Insights: Enhanced understanding of the local business environment, facilitating smoother integration.
Industry context
The Recruitment Process Outsourcing (RPO) market is experiencing significant growth:
- Global Market Expansion: Valued at $7.33 billion in 2022, the RPO market is projected to grow at a CAGR of 16.1% from 2023 to 2030.
- Demand for Specialized Talent: Industries such as chemical manufacturing are increasingly seeking RPO services to efficiently acquire specialized talent and navigate complex regulatory environments.
Conclusion
By leveraging Serviap Global’s RPO services, the polyurethane manufacturer effectively established its operations in Mexico, overcoming challenges related to talent acquisition, compliance, and cultural integration. This strategic partnership enabled the company to focus on its core business objectives while ensuring a strong foundation in a competitive market.
